What is the Return Policy?
    • Returns and exchanges will only be accepted if your order has been damaged in transit or you have received the wrong product.
    • In case your order is damaged in transit or you have received the wrong product, you may return them in exactly the way in which they were received (unworn) with original packaging.

How do I Exchange?

  • Please email us at support@mohanssilverjewelry.com or WhatsApp us at +91 9843094825 with a photograph of the product and the package.
  • Once we approve the return, ship the box back to us at the return address below. You can send your return back to us with whichever carrier you like.
  • Please obtain proof of postage and a tracking number with whichever carrier you choose so you can follow along with the return and we can confirm that it has been delivered.
  • Once we receive the package, we will update you with further details on exchange of the product.

Note: Minor color and design variations in the products from the photographs shared on the website would not be eligible for an exchange.

What is the Return Address?

MOHANS SILVER JEWELRY

Opposite Collectors Office,

Ooty – 643001, Tamil Nadu.

Terms and Conditions

In using the www.mohanssilverjewelry.com service, you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period, and you understand and agree that you are bound by such terms till the time you access this website. If you have any comments or complaints on or about our website, please email us at support@mohanssilverjewelry.com

We reserve the absolute right to modify/change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them on priority basis.

Cancellation by Mohans Silver Jewelry

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reversed back in your Card Account.

Ownership of rights

Mohans Silver Jewelry has all the rights, ownership, or licensing, including copyright, in this website. Any use of this website or its contents in whole or part other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, distribute or re-post something on this website for any purpose.

Our business hours are from: 10 AM to 8 PM IST. We are closed on Thursdays and on government holidays.